New e-scooters causing problems for some

The new e-scooters in Regina are causing issues for some citizens.

Residents are posting photos online of scooters in odd places. Some have been found in trees, garbage cans, on the sides of busy roads and, apparently, in a creek.

Mayor Sandra Masters said the city anticipated issues like this, and said she just hopes the scooter wasn’t intentionally deposited in the water.

“I think when you have scooters on a multi-use pathway near a creek, it is possible people lose control and it was an accident. We can go with that,” she said with a laugh.

Despite these potential problems, Masters said she’s satisfied with the launch so far.

“We’re really pleased with the uptake,” the mayor said. “We’re seeing them out everywhere, and we’ll continue that public education perspective.”

She advised anyone who uses the scooters to contact the companies – Bird Canada and Neuron Mobility Canada – if any issues arise.

In a statement, Neuron said all of its scooters are equipped with geofencing technology which helps riders navigate cities like Regina while ensuring that the scooters stay within their service areas and can be monitored if moved outside. In the event an e-scooter is taken outside the service area, Neuron said its employees will retrieve the scooter.

The company also encouraged users to watch its safety videos online.

Anyone who sees an abandoned or improperly parked e-scooter was advised to contact the vendor directly.

Good day Steven,
Thank you for your inquiry!
As part of permit requirements, vendors are responsible for the collection of abandoned e-scooters in our city. Issues or concerns should be reported to the appropriate escooter vendor.

Response 1-2

— City of Regina (@CityofRegina) June 30, 2023