Computers cause delays at Saskatoon labs

The Saskatoon Health Region has a computer issue in their lab computer system. It means there are longer lineups at the Dynacare locations.

It started on Sunday when the region when to fulfill their required software upgrade. The restoration process took longer than expected and has slowed down the order entry process at the community collection sites.

The region is asking for help from the public. According to a release on the website:

• If you have a need for ROUTINE testing, please delay your visit to a collection site until Monday, June 13th. This will help ensure those needing urgent tests have their tests collected, and entered safely and quickly. While using manual processes, focusing only on urgent tests will help reduce the risk of error.
• If you require URGENT testing, please DO NOT delay your visit to these locations. If your test is urgent, it has been identified on your requisition form as being urgent by your physician.

Doctors do know what has happened and if you talk to yours they will help to decide if you need to go immediately or not.

The region has their technical people focusing on getting the issue fixed and back online to normal operations.